Imprint & Data Policy

Information according to § 5 TMG

Vicosmo GmbH
Adelheidstraße 12
65185 Wiesbaden
Germany

E-Mail: impressum - at - vicosmo - dot - de

Registry court: AG Wiesbaden
Register number: HRB 29549

Managing Director: Volker Kettenbach

VAT ID

Sales tax identification number pursuant to § 27 a of the German Sales Tax Act: DE311303413

Data protection declaration

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.

1.2 The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is Vicosmo GmbH, Adelheidstraße 12, 65185 Wiesbaden, Deutschland, Tel.: 0611945864970, E-Mail: office@vicosmo.de. The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data collection when visiting our website

2.1 When you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to the site server (so-called „server log files“). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymised form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognise an encrypted connection by the character string „https://“ and the lock symbol in your browser line.

3) Cookies

In order to make your visit to our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted after closing the browser (so-called „session cookies“), others remain on your end device for longer and enable page settings to be saved (so-called „persistent cookies“). In the latter case, you can find the storage period in the cookie settings overview of your web browser.

If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent given or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Making contact

4.1 Google Calendar

For the provision of an online appointment booking function, we use the services of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC, USA

For the purpose of making appointments, first name, surname and email address (and telephone number if a telephone appointment is requested) are collected in accordance with Article 6(1)(b) GDPR and transmitted to the provider in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in effective customer management and efficient appointment management and stored there for the purpose of organising appointments.

After the appointment has been held or after the agreed appointment period has expired, your data will be deleted by the provider.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

4.2 For the provision of an online appointment booking function, we use the services of the following provider: Pipedrive OÜ, Mustamäe tee 3a, Tallinn, 10615, Estonia

For the purpose of making appointments, first and last name and email address (and telephone number if a telephone appointment is requested) are collected in accordance with Art. 6 para. 1 lit. b GDPR and transmitted to the provider in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in effective customer management and efficient appointment management and stored there for the purpose of organising appointments.

After the appointment has been held or after the agreed appointment period has expired, your data will be deleted by the provider.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

4.3 Personal data is collected when you contact us (e.g. via contact form or email). Which data is collected when a contact form is used can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your enquiry or for contacting you and the associated technical administration.

The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your enquiry has been processed. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

5) Registration with the portal or forum

You can register on our website by providing personal data. The personal data processed for registration is determined by the input screen used for registration. We use the so-called double opt-in procedure for registration, i.e. your registration is only complete once you have confirmed your registration via a confirmation e-mail sent to you for this purpose by clicking on the link contained therein. If you do not confirm your registration within 24 hours, your registration will be automatically deleted from our database. The provision of the above data is mandatory. You can provide all other information voluntarily by using our portal.

When you use our portal, we store your data required for the fulfilment of the contract, including any information on the method of payment, until you finally cancel your access. Furthermore, we store the voluntary data you provide for the duration of your use of the portal, unless you delete it beforehand. You can manage and change all data in the protected customer area. The legal basis is Art. 6 para. 1 lit. f GDPR.

In addition, we store all content published by you (such as public posts, pinboard entries, guestbook entries, etc.) in order to operate the website. We have a legitimate interest in providing the website with full user-generated content. The legal basis for this is Art. 6 para. 1 lit. f GDPR. If you delete your account, your public comments, especially in the forum, will remain visible to all readers, but your account will no longer be accessible. All other data will be deleted in this case.

6) Use of customer data for direct advertising

6.1 Registration for our email newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used to be able to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you consent to receiving the newsletter. We will then send you a confirmation email asking you to confirm that you wish to receive the newsletter in future by clicking on a corresponding link.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When you register for the newsletter, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purposes of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. Once you have unsubscribed, your email address will be deleted from our newsletter mailing list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

6.2 Sending the email newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services to those already purchased from our range by e-mail. We do not need to obtain separate consent from you for this in accordance with section 7(3) of the German Act Against Unfair Competition (UWG). In this respect, data processing is carried out solely on the basis of our legitimate interest in personalised direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails.

You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the controller named at the beginning. You will only incur costs for this in accordance with the basic rates. After receipt of your objection, the use of your email address for advertising purposes will cease immediately.

7) Web analysis services

Matomo

This website uses a web analysis service from the following provider: InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, („Matomo“)

To protect site visitors, Matomo uses a so-called "config_id" to enable various analyses of site usage within a short time window of up to 24 hours. The "config_id" of the site is a randomly set, time-limited hash of a limited set of the visitor's settings and attributes. The config_id or config hash is a string that is calculated for a visitor based on their operating system, browser, browser plugins, IP address and browser language. Matomo does not use device fingerprinting and uses an anonymised IP address of the site visitor to create the "config_id".

Insofar as the information processed in this way includes personal user data, the processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes. To object to data processing of your visitor data for the future, we provide you with a separate objection option on our website.

Insofar as data collected using Matomo technology (including your pseudonymised IP address) is transferred to Matomo servers in New Zealand and processed for usage analysis purposes, we would like to inform you that the European Commission has issued an adequacy decision for New Zealand, which certifies compliance with European data protection standards for international data transfers.

Insofar as data is also transferred to the provider's server and the web analysis service is not installed locally on our server, we have concluded an order processing contract with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

8) Site functionalities

8.1 Youtube

This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC, USA

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the provider's servers in order to load the plugin. Certain information, including your IP address, is transmitted to the provider.

If playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, compile playback statistics and prevent abusive behaviour.

If you are logged into a user account with the provider during your visit to the site, your data will be assigned directly to your account when you click on a video. If you do not wish your data to be associated with your account, you must log out before activating the playback button.

All of the aforementioned processing, in particular the setting of cookies for the reading of information on the terminal device used, will only take place if you have given us your express consent to do so in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the „Cookie-Consent-Tool“ provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

8.2 Google Sign-In

On our website we provide a single sign-on function of the following provider Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

In addition to the transmission of data to the above-mentioned provider location, data may also be transmitted to: Google LLC, USA

If you have an account with the provider, you can use this account data to create a user account or to register on our website.

When you visit this page, a direct connection can be established between your browser and the provider's servers via this login function, even if you do not have an account with the provider or are not logged into one. The provider then receives the information that you have visited our site. The information collected in this way (including your IP address, if applicable) is transmitted directly from your browser to a server of the provider and stored there. However, the information is not used to identify you personally and is not passed on to third parties.

These data processing operations are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a user-friendly and interactive design of our online presence.

If you use the login button to register on our website with the data of your account with the provider, the provider will process your data exclusively on the basis of your express consent in accordance with Art. 6 para. 1 lit. a GDPR the general and publicly accessible information stored in your account (user ID, name, address, e-mail address, age and gender) to us.

We store and use the data provided by the provider to set up a user account with the necessary data (title, first name, surname, address data, country, email address, date of birth), provided that you have authorised the provider to do so. Conversely, data (e.g. information about your surfing or purchasing behaviour) can be transferred from us to your account with the provider on the basis of your consent.

You can withdraw your consent from us at any time with effect for the future.

8.3 Google Maps

This website uses an online map service from the following provider: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Google Maps is a web service for displaying interactive (land) maps in order to visualise geographical information. By using this service, you can see our location and find your way to us more easily.

When you access the subpages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there; this may also involve transmission to the servers of Google LLC. in the USA. This occurs regardless of whether Google provides a user account that you are logged in to or whether a user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and analyses them.

The collection, storage and evaluation are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Google's legitimate interest in the display of personalised advertising, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.

To the extent required by law, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please follow the option described above for making an objection.

8.4 Mapbox

This website uses an online map service from the following provider: MapBox Inc, 740 15th St Nw Suite 500 Washington, DC 20005, USA

The online map service is a tool for displaying interactive (land) maps to visualise geographical information. By using this service, our location is displayed to you and any geolocalisation is facilitated.

When you access the subpages in which the provider's map is integrated, information about your use of our website (such as your IP address) is transmitted to the provider's servers and stored there.

The processing of your personal data is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the needs-based design of our website. If you do not agree to the future transmission of your data to the provider, you have the option of completely deactivating the provider's online map service by switching off the JavaScript application in your browser. The online map service on this website can then no longer be used.

For the transfer of data to the USA, the provider refers to standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

8.5 Google reCAPTCHA

On this website we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC, USA. For the visual design of the captcha window, the provider uses „Google Fonts", i.e. fonts downloaded from the Internet by Google. This does not involve the processing of any information other than that already transmitted to Google via the functionality of ReCaptcha.

The service checks whether an entry is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used as well as the date and duration of the visit and transmits these to the provider's servers for evaluation.

The legal basis is our legitimate interest in determining individual responsibility on the Internet and the prevention of abuse and spam in accordance with Art. 6 para. 1 lit. f GDPR.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

8.6 Google Meet

We use this provider to conduct online meetings, video conferences and/or webinars: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

This may also result in data being transmitted to the servers of Google LLC. in the USA.

The provider processes different data, whereby the scope of the processed data depends on which data you provide before or during participation in an online meeting, a video conference or a webinar. Your data will be processed as a communication participant and stored on the provider's servers. This may include, in particular, your login data (name, email address, telephone number (optional) and password) and session data (topic, participant IP address, device information, description (optional)).

In addition, image and audio contributions from participants and voice input in chats can be processed.
For the processing of personal data that is necessary for the fulfilment of a contract with you (this also applies to processing operations that are necessary for the implementation of pre-contractual measures), Art. 6 para. 1 lit. b GDPR serves as the legal basis. If you have given us your consent to process your data, the processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. In addition, the legal basis for data processing when conducting online meetings, video conferences or webinars is our legitimate interest in the effective conduct of the online meeting, webinar or video conference in accordance with Art. 6 para. 1 lit. f GDPR.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

8.7 Google Forms

For the implementation of surveys or online forms, we use the services of the following provider: Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland

In addition to the transmission of data to the above-mentioned provider location, data may also be transmitted to: Google LLC, USA

The provider enables us to design and analyse surveys and online forms. In addition to the respective personal data that you enter in the forms, information about your operating system, browser, date and time of your visit, referrer URL and your IP address is also collected, transmitted to the provider and stored on the provider's servers.

The information you enter in the forms is stored in a password-protected manner to ensure that third-party access is excluded and that only we can analyse the data for the purpose specified in the form.

Art. 6 para. 1 lit. b GDPR serves as the legal basis for the processing of personal data required for the fulfilment of a contract with you (this also applies to processing operations that are necessary for the implementation of pre-contractual measures). If you have given us your consent to process your data, the processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. Any consent given can be revoked at any time with effect for the future.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

8.8 Applications for job advertisements by e-mail

We advertise currently vacant positions on our website in a separate section, for which interested parties can apply by e-mail to the contact address provided.

Applicants must provide all personal data required for a well-founded assessment, including general information such as name, address and contact details, as well as performance-related evidence and, if applicable, health-related information. Details of how to apply can be found in the job advert.

On receipt of the application by e-mail, the data will be stored and analysed exclusively for the purpose of processing the application. For enquiries, we use either the applicant's email address or telephone number. The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR (or § 26 para. 1 BDSG), in the sense of which the application process is considered to be the initiation of an employment contract.

If special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g. health data such as information on severe disabilities) are requested from applicants as part of the application process, processing is carried out in accordance with Art. 9 para. 2 lit. b. GDPR. GDPR so that we can exercise the rights arising from labour law and social security and social protection law and fulfil our obligations in this regard.

Cumulatively or alternatively, the processing of special categories of data may also be based on Article 9(1)(h) GDPR if it is carried out for the purposes of preventive health care or occupational medicine, for the assessment of the applicant's fitness for work, for medical diagnostics, health or social care or treatment, or for the management of health or social care systems and services.

If the applicant is not selected or if an applicant withdraws his or her application prematurely, the data provided by the applicant and all electronic correspondence, including the application email, will be deleted after 6 months at the latest following a corresponding notification. This period is based on our legitimate interest in answering any follow-up questions about the application and, if necessary, to be able to fulfil our obligations to provide evidence under the regulations on equal treatment of applicants.

In the event of a successful application, the data provided will be processed on the basis of Art. 6 para. 1 lit. b GDPR (for processing in Germany in conjunction with Art. 26 para. 1 BDSG) for the purpose of carrying out the employment relationship.

8.9 Online applications via a form

We advertise currently vacant positions on our website in a separate section, for which interested parties can apply using a corresponding form.

When the form is sent, the applicant data is encrypted in accordance with the state of the art, transmitted to us, stored by us and analysed exclusively for the purpose of processing the application. The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR (or § 26 para. 1 BDSG), in the sense of which the application procedure is considered to be the initiation of an employment contract.

If the applicant is not selected or if an applicant withdraws their application prematurely, their data submitted on the form and all electronic correspondence, including the application email, will be deleted after 6 months at the latest following a corresponding notification. This period is based on our legitimate interest in answering any follow-up questions about the application and, if necessary, to be able to fulfil our obligations to provide evidence under the regulations on equal treatment of applicants.

9) Rights of the data subject

9.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions for exercising these rights:

Right to information pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing in accordance with Art. 18 GDPR;
Right to information in accordance with Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent granted pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR;

9.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF AN APPLICATION OF INTEREST ON THE BASIS OF OUR PURPOSED LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME FOR REASONS WHICH ARE RELATED TO YOUR PERSONAL DATA; NDEN, WHICH RESULT FROM YOUR SPECIAL SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECTS FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED. FURTHER PROCESSING WILL BE RESERVED IF WE CAN PROVE COMPULSORY PROTECTIVE REASONS FOR THE PROCESSING; NOBODY WHO HAS THEIR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS DEDICATED TO THE ENFORCEMENT, EXPLOITATION OR DEFENCE OF LEGAL CLAIMS.

If your personal data is processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. YOU MAY EXPRESS YOUR OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL TERMINATE THE PROCESSING OF THE DATA SUBJECTED FOR DIRECT ADVERTISING PURPOSES.

10) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and, if relevant, the respective statutory retention period (e.g. retention periods under commercial and tax law).

Where personal data is processed on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data concerned will be stored until you withdraw your consent.

If there are statutory retention periods for data that is processed within the scope of legal or commercial obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data is routinely deleted after the retention periods have expired, provided it is no longer required for the fulfilment or initiation of a contract and/or we no longer have a legitimate interest in continuing to store it.

Where personal data is processed on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object in accordance with Art. 21(1) GDPR. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Where personal data is processed for the purpose of direct marketing on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object in accordance with Art. 21(2) GDPR.

Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will be deleted if it is no longer necessary for the purposes for which it was collected or otherwise processed.

Imprint & Data Policy

Information according to § 5 TMG

VAT ID

Data protection declaration

1) Introduction and contact details of the controller

2) Data collection when visiting our website

3) Cookies

4) Making contact

6) Use of customer data for direct advertising

7) Web analysis services

8) Site functionalities

9) Rights of the data subject

10) Duration of storage of personal data

Cookie preferences